Session Spotlight – Optimizing Service Satisfaction by Geoff Wilson and Jeff Dover

//Session Spotlight – Optimizing Service Satisfaction by Geoff Wilson and Jeff Dover

Session Spotlight – Optimizing Service Satisfaction by Geoff Wilson and Jeff Dover

Welcome to this weeks Session Spotlight, a series of posts where we highlight the Culinary & Nutrition Sessions of Together We Care 2018.

“One accurate measurement is worth a thousand expert opinions.” – Grace Murray Hopper

The taste of the Seniors we serve is changing, and it’s changing at a faster rate then ever before. Measuring satisfaction is a fundamental way to improve your food service program and stay on top of what your Residents really want. Join Geoff Wilson and Jeff Dover as they share their experiences about how to not only measure satisfaction but also how to get the most meaningful data from that measurement. The team from fsSTRATEGY will share their experience from the larger food service industry, and will help relate their strategies to long term care and retirement.

 

Session Title: Optimizing Service Satisfaction in Resident Dining

Date: Wednesday April 11th 2018

Time: 1:30pm – 2:30pm

Room: Waxman 1

Presenter: Jeff Dover and Geoff Wilson, Principals, fsSTRATEGY Inc.

Click here to register!

 

All Culinary & Nutrition sessions are joint for retirement and long term care.

2018-03-08T14:42:43+00:00March 8th, 2018|Uncategorized|Comments Off on Session Spotlight – Optimizing Service Satisfaction by Geoff Wilson and Jeff Dover